StatusCake experienced a major incident on November 1, 2024 affecting Uptime, lasting 2h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 01, 2024, 01:30 PM UTC
The issue has been identified with one of our hosting providers and we're currently working with them to resolve the issue.
- identified Nov 01, 2024, 01:31 PM UTC
Our monitoring location in Stockholm, Sweden (IP: 13.48.238.157) is currently unavailable due to an external block on our outbound connections. As a result, any uptime tests previously assigned to this location will temporarily be run from alternative locations outside of Sweden. We apologise for any inconvenience this may cause to customers relying on Swedish-based monitoring. Our team is actively working to resolve this issue, and we appreciate your understanding and patience during this time. Further updates will be provided as they become available.
- resolved Nov 01, 2024, 03:59 PM UTC
The issue with the hosting provider has been resolved and the Stockholm region is now operational.