StatusCake incident

Disruption to testing for some users

Major Resolved View vendor source →

StatusCake experienced a major incident on November 12, 2024 affecting Main Website and API and 1 more component, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2024, 09:33 PM UTC
Resolved
Nov 14, 2024, 06:59 PM UTC
Duration
1d 21h
Detected by Pingoru
Nov 12, 2024, 09:33 PM UTC

Affected components

Main WebsiteAPIUptime

Update timeline

  1. investigating Nov 12, 2024, 09:33 PM UTC

    We have received reports from users that some Uptime type tests are failing to run, we are currently investigating this on our side.

  2. investigating Nov 12, 2024, 09:38 PM UTC

    We expect some short app outages as we attempt to apply possible fixes, it may not be possible to access the app for 1-2 minutes while these fixes are applied.

  3. investigating Nov 12, 2024, 10:12 PM UTC

    We are continuing to investigate the issue, users will now see some periods where it is not possible to access the app. We will keep these as short of possible while we seek a fix.

  4. investigating Nov 13, 2024, 01:14 AM UTC

    We apologise for the continued disruption, we continue to investigate this and hope for a resolution shortly.

  5. monitoring Nov 13, 2024, 05:02 AM UTC

    We've identified and remediated the issue and are monitoring the infrastructure

  6. resolved Nov 14, 2024, 06:59 PM UTC

    This incident has been resolved.