StatusCake incident
Degraded performance on Canada monitoring region
StatusCake experienced a minor incident on March 3, 2025 affecting Uptime, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 03, 2025, 05:09 PM UTC
We are currently investigating, we suspect that this is a temporary routing issue affecting customers in select regions. Affected users may see their tests showing as down if they are monitoring a website outside of Canada using this region. There may also be limited effects on other NA regions.
- identified Mar 03, 2025, 05:12 PM UTC
We have temporarily disabled monitoring from this region while it recovers, this should cease disruption to users
- monitoring Mar 03, 2025, 06:19 PM UTC
Available information points to a failure with a large comms provider in NA, we have disabled New York and Canada testing regions until the error is resolved on their side. Additionally there is a wide-scale issue with Microsoft & Azure services in Canada which may be related - https://azure.status.microsoft/en-gb/status
- resolved Mar 03, 2025, 08:20 PM UTC
The impacted parties have reported resolution and from our side we have re-enabled affected regions