Statflo experienced a critical incident on November 19, 2019 affecting Conversation Platform and Statflo Application and 1 more component, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 19, 2019, 05:08 PM UTC
We're currently experiencing a system outage that requires us to perform an update. You may be logged out or may not be able to login for the next few minutes as we push this update. We’ll let you know as things change and apologize for the inconvenience.
- identified Nov 19, 2019, 05:24 PM UTC
Some systems have been restored and we expect a resolution for all users within the next 40 minutes.
- monitoring Nov 19, 2019, 05:57 PM UTC
We've deployed a fix and we're monitoring the situation as it's deploying across our systems. Some users will be able to access our network again. We expect full system recovery in the next 20 minutes.
- resolved Nov 19, 2019, 06:22 PM UTC
The problem should be resolved. System reliability is a top priority and we apologize for the inconvenience and thank you for your patience and continued support.