Statflo incident

Conversations Not Functioning

Major Resolved View vendor source →

Statflo experienced a major incident on November 27, 2019 affecting Conversation Platform, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2019, 02:41 PM UTC
Resolved
Nov 27, 2019, 02:55 PM UTC
Duration
14m
Detected by Pingoru
Nov 27, 2019, 02:41 PM UTC

Affected components

Conversation Platform

Update timeline

  1. investigating Nov 27, 2019, 02:41 PM UTC

    We are currently investigating conversations (SMS) not loading. We'll be providing further updates shortly.

  2. monitoring Nov 27, 2019, 02:49 PM UTC

    A fix has been implemented and we're currently monitoring the results.

  3. resolved Nov 27, 2019, 02:55 PM UTC

    This incident has been resolved.