Statflo incident

Some users are experiencing slower performance

Minor Resolved View vendor source →

Statflo experienced a minor incident on December 2, 2019, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2019, 07:06 PM UTC
Resolved
Dec 02, 2019, 07:36 PM UTC
Duration
29m
Detected by Pingoru
Dec 02, 2019, 07:06 PM UTC

Update timeline

  1. investigating Dec 02, 2019, 07:06 PM UTC

    It has come to our attention that some users are experiencing slower performance today. Our team is investigating the issue and will provide an update once we've identified a potential solution.

  2. monitoring Dec 02, 2019, 07:11 PM UTC

    We're monitoring the situation after some changes to our infrastructure.

  3. monitoring Dec 02, 2019, 07:16 PM UTC

    UPDATE: Our Team has identified the problem and are currently working to implement the solution. We expect service to return to normal shortly.

  4. monitoring Dec 02, 2019, 07:26 PM UTC

    UPDATE: Our Team has identified the problem and are currently working to implement the solution. We expect service to return to normal shortly.

  5. monitoring Dec 02, 2019, 07:26 PM UTC

    UPDATE: Our Team has identified the problem and are currently working to implement the solution. We expect service to return to normal shortly.

  6. resolved Dec 02, 2019, 07:36 PM UTC

    UPDATE: The problem should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. We will continue to monitor the situation.