Statflo incident

Conversations App is down - Issue under investigation / Problème technique: App de Conversations - Investigation en cours

Critical Resolved View vendor source →

Statflo experienced a critical incident on April 3, 2020 affecting Conversation Platform, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2020, 01:18 PM UTC
Resolved
Apr 03, 2020, 02:54 PM UTC
Duration
1h 36m
Detected by Pingoru
Apr 03, 2020, 01:18 PM UTC

Affected components

Conversation Platform

Update timeline

  1. investigating Apr 03, 2020, 01:43 PM UTC

    It has come to our attention that our Conversations is down. Our team is investigating the issue and will provide an update once we’ve identified a potential solution. ----------------- Nous avons identifié un problème technique qui impacte le(s) module(s) suivant(s): App de Conversations . Notre équipe s’efforce de déterminer la source du problème. Nous vous tiendrons au courant dès lors que celle-ci sera identifiée

  2. identified Apr 03, 2020, 01:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 03, 2020, 02:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 03, 2020, 02:54 PM UTC

    This incident has been resolved. Normal service has resumed.