Statflo incident

App is down - Issue under investigation / Problème technique: Application Statflo - Investigation en cours

Critical Resolved View vendor source →

Statflo experienced a critical incident on April 21, 2020 affecting Conversation Platform and Statflo Application and 1 more component, lasting 12h 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2020, 05:05 AM UTC
Resolved
Apr 21, 2020, 06:00 PM UTC
Duration
12h 54m
Detected by Pingoru
Apr 21, 2020, 05:05 AM UTC

Affected components

Conversation PlatformStatflo ApplicationThird Party ServicesManaged Databases & Storage

Update timeline

  1. investigating Apr 21, 2020, 05:34 PM UTC

    It has come to our attention that our App is down. Our team is investigating the issue and will provide an update once we’ve identified a potential solution. ----------------- Nous avons identifié un problème technique qui impacte le(s) module(s) suivant(s): App de Statflo. Notre équipe s’efforce de déterminer la source du problème. Nous vous tiendrons au courant dès lors que celle-ci sera identifiée

  2. investigating Apr 21, 2020, 05:39 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 21, 2020, 05:59 PM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 21, 2020, 06:00 PM UTC

    This incident has been resolved.