Stash experienced a major incident on January 5, 2023 affecting Banking¹ and Money & Transfers, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 05, 2023, 07:14 PM UTC
We understand Stashers might be having trouble accessing Bank Home and recurring transactions; in addition, these users might be unable to see transfers in their account activity. We’re actively working to resolve the issue—in the meantime, recurring transactions can be managed on Stash.com.
- investigating Jan 05, 2023, 07:27 PM UTC
We understand Stashers might be having trouble accessing parts of Stash, including Bank Home and some recurring transactions. In addition, these users might be unable to see transfers in their account activity. We’re actively working to resolve the issue—in the meantime, recurring transactions can be managed on Stash.com. Please note investing functionality is not impacted.
- resolved Jan 05, 2023, 07:57 PM UTC
This incident has been resolved.