Stash experienced a major incident on August 14, 2023 affecting Banking¹, lasting 20h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Banking¹
Update timeline
- investigating Aug 14, 2023, 10:39 PM UTC
We understand you might be experiencing issues with banking features1; however, trades and investing have not been impacted. We’re actively working to resolve the issue and apologize for any inconvenience.
- monitoring Aug 15, 2023, 11:56 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 15, 2023, 12:24 PM UTC
We are continuing to monitor for any further issues.
- identified Aug 15, 2023, 12:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 15, 2023, 12:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 15, 2023, 06:42 PM UTC
This incident has been resolved.