Stash incident

Stock-Back® Card issues

Major Resolved View vendor source →

Stash experienced a major incident on September 18, 2023 affecting Banking¹ and Money & Transfers and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 11:29 PM UTC
Resolved
Sep 18, 2023, 11:48 PM UTC
Duration
19m
Detected by Pingoru
Sep 18, 2023, 11:29 PM UTC

Affected components

Banking¹Money & TransfersStock-Back® Card¹

Update timeline

  1. investigating Sep 18, 2023, 11:29 PM UTC

    We understand you might be experiencing issues with your Stock-Back® Card.¹ Sit tight—we’re actively working to resolve the issue and apologize for any inconvenience.

  2. investigating Sep 18, 2023, 11:31 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 18, 2023, 11:48 PM UTC

    This incident has been resolved.