Stash incident

Issue with linking bank accounts

Major Resolved View vendor source →

Stash experienced a major incident on November 6, 2023 affecting External Bank Linking, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2023, 09:08 PM UTC
Resolved
Nov 06, 2023, 11:35 PM UTC
Duration
2h 27m
Detected by Pingoru
Nov 06, 2023, 09:08 PM UTC

Affected components

External Bank Linking

Update timeline

  1. identified Nov 06, 2023, 09:08 PM UTC

    We understand you might be experiencing issues with linking your external bank to Stash. Sit tight—we’re actively working to resolve the issue and apologize for any inconvenience.

  2. monitoring Nov 06, 2023, 10:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 06, 2023, 11:33 PM UTC

    The error is no longer occurring, issue is now resolved.

  4. resolved Nov 06, 2023, 11:35 PM UTC

    This incident has been resolved.