Stash incident

Issues with the app

Major Resolved View vendor source →

Stash experienced a major incident on August 23, 2024 affecting Android App and Push Notifications and 1 more component, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2024, 02:56 AM UTC
Resolved
Aug 23, 2024, 05:32 AM UTC
Duration
2h 36m
Detected by Pingoru
Aug 23, 2024, 02:56 AM UTC

Affected components

Android AppPush NotificationsiOS AppInvestingEmail Supportstash.comBanking¹Phone SupportMoney & TransfersStock-Back® Card¹

Update timeline

  1. identified Aug 23, 2024, 02:56 AM UTC

    We understand you might be experiencing issues with the Stash app. Sit tight—we’re actively working to resolve the issue and apologize for any inconvenience.

  2. identified Aug 23, 2024, 02:58 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 23, 2024, 03:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 23, 2024, 03:57 AM UTC

    We are continuing to monitor for any further issues.

  5. identified Aug 23, 2024, 04:16 AM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Aug 23, 2024, 05:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Aug 23, 2024, 05:16 AM UTC

    We are continuing to monitor for any further issues.

  8. resolved Aug 23, 2024, 05:32 AM UTC

    This incident has been resolved.