Stash incident

Banking Systems

Critical Resolved View vendor source →

Stash experienced a critical incident on September 10, 2024 affecting Android App and iOS App and 1 more component, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 06:25 PM UTC
Resolved
Sep 10, 2024, 10:15 PM UTC
Duration
3h 50m
Detected by Pingoru
Sep 10, 2024, 06:25 PM UTC

Affected components

Android AppiOS Appstash.comBanking¹Money & TransfersStock-Back® Card¹External Bank Linking

Update timeline

  1. investigating Sep 10, 2024, 06:25 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 10, 2024, 06:40 PM UTC

    We understand you might be experiencing issues with your Stock-Back® Card.1 Sit tight—we’re actively working to resolve the issue and apologize for any inconvenience.

  3. investigating Sep 10, 2024, 06:43 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Sep 10, 2024, 06:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 10, 2024, 09:54 PM UTC

    This incident has been resolved.