Starmind experienced a notice incident on September 18, 2020 affecting Application (API & Frontend), lasting 6h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Application (API & Frontend)
Update timeline
- investigating Sep 18, 2020, 01:26 PM UTC
We are currently investigating this issue.
- investigating Sep 18, 2020, 03:47 PM UTC
Our Azure EAST US data centre has signalled an internal issue affecting the Storage of the EAST US region --> https://status.azure.com/en-us/status. This is causing intermittent timeouts and errors displaying images and attachments. The search functionality is also impacted as it is highly dependent on the underlying azure storage engine.
- monitoring Sep 18, 2020, 08:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2020, 08:05 PM UTC
This incident has been resolved.