Starmind incident

Outage in Swiss Datacenter (DCS)

Critical Resolved View vendor source →

Starmind experienced a critical incident on April 29, 2021 affecting Application (API & Frontend), lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2021, 12:55 PM UTC
Resolved
Apr 29, 2021, 02:08 PM UTC
Duration
1h 12m
Detected by Pingoru
Apr 29, 2021, 12:55 PM UTC

Affected components

Application (API & Frontend)

Update timeline

  1. investigating Apr 29, 2021, 12:55 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 29, 2021, 01:08 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 29, 2021, 01:32 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Apr 29, 2021, 01:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Apr 29, 2021, 02:08 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Apr 29, 2021, 02:08 PM UTC

    This incident has been resolved.