Starmind incident

Partial outage in Azure EU Datacentre

Major Resolved View vendor source →

Starmind experienced a major incident on July 29, 2021 affecting Application (API & Frontend) and SSO Services, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2021, 04:10 PM UTC
Resolved
Jul 29, 2021, 05:23 PM UTC
Duration
1h 12m
Detected by Pingoru
Jul 29, 2021, 04:10 PM UTC

Affected components

Application (API & Frontend)SSO Services

Update timeline

  1. investigating Jul 29, 2021, 04:40 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 29, 2021, 04:43 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 29, 2021, 04:45 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jul 29, 2021, 05:12 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jul 29, 2021, 05:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 29, 2021, 05:23 PM UTC

    This incident has been resolved.