Starmind incident

Partial outage in Swisscom SANDBOX Datacentre

Major Resolved View vendor source →

Starmind experienced a major incident on February 8, 2023 affecting Application (API & Frontend), lasting 4h 58m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2023, 09:06 AM UTC
Resolved
Feb 08, 2023, 02:05 PM UTC
Duration
4h 58m
Detected by Pingoru
Feb 08, 2023, 09:06 AM UTC

Affected components

Application (API & Frontend)

Update timeline

  1. investigating Feb 08, 2023, 09:06 AM UTC

    We are currently investigating this issue.

  2. identified Feb 08, 2023, 01:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 08, 2023, 01:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 08, 2023, 02:05 PM UTC

    This incident has been resolved.