Starmind incident

Outage in EU Datacenter

Major Resolved View vendor source →

Starmind experienced a major incident on November 29, 2023 affecting Application (API & Frontend) and SSO Services, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2023, 05:15 PM UTC
Resolved
Nov 29, 2023, 07:35 PM UTC
Duration
2h 19m
Detected by Pingoru
Nov 29, 2023, 05:15 PM UTC

Affected components

Application (API & Frontend)SSO Services

Update timeline

  1. investigating Nov 29, 2023, 05:42 PM UTC

    We are investigating an outage in our Azure datacenter hosted in the European Union.

  2. identified Nov 29, 2023, 06:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 29, 2023, 07:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 29, 2023, 07:35 PM UTC

    This incident has been resolved.