Starmind incident

Partial Outage in Swiss Datacenter

Major Resolved View vendor source →

Starmind experienced a major incident on December 14, 2025 affecting Application (API & Frontend) and SSO Services, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2025, 04:14 PM UTC
Resolved
Dec 14, 2025, 06:27 PM UTC
Duration
2h 13m
Detected by Pingoru
Dec 14, 2025, 04:14 PM UTC

Affected components

Application (API & Frontend)SSO Services

Update timeline

  1. investigating Dec 14, 2025, 04:14 PM UTC

    We are currently investigating this issue.

  2. identified Dec 14, 2025, 04:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 14, 2025, 04:40 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Dec 14, 2025, 06:27 PM UTC

    This incident has been resolved.