Starling Bank incident

Intermittent issues obtaining international payment quotes

Minor Resolved View vendor source →

Starling Bank experienced a minor incident on June 1, 2018 affecting International Payments, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2018, 11:00 AM UTC
Resolved
Jun 01, 2018, 02:05 PM UTC
Duration
3h 4m
Detected by Pingoru
Jun 01, 2018, 11:00 AM UTC

Affected components

International Payments

Update timeline

  1. investigating Jun 01, 2018, 11:00 AM UTC

    Some customers are experiencing issues obtaining quotes for international transfers. We're actively investigating this issue, thanks for your patience whilst we try to resolve the problem.

  2. resolved Jun 01, 2018, 02:05 PM UTC

    This incident has been resolved.