Starling Bank experienced a major incident on August 17, 2018 affecting Debit Cards, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Debit Cards
Update timeline
- investigating Aug 17, 2018, 01:47 PM UTC
We're sorry we had an issue with some of our cards and a few transactions were declined. We are now processing normally again. Please contact us if you experience any problems.
- resolved Aug 17, 2018, 02:27 PM UTC
This incident has been resolved.