Starling Bank incident

Issues adding cards to mobile wallets (Apple, Google, Samsung & Garmin)

Starling Bank experienced a minor incident on September 21, 2018, lasting 13h 28m. The incident has been resolved; the full update timeline is below.

Started: Sep 21, 2018, 05:57 PM UTC
Resolved: Sep 22, 2018, 07:25 AM UTC
Duration: 13h 28m
Detected by Pingoru: Sep 21, 2018, 05:57 PM UTC

Update timeline

investigating Sep 21, 2018, 05:57 PM UTC

There's an issue with adding cards to mobile wallets (Apple, Google, Samsung & Garmin) at the moment. This does not impact any cards you've got in there already which are still working fine. We are working with Mastercard to resolve this. Thank you for your patience.
resolved Sep 22, 2018, 07:25 AM UTC

Adding cards to mobile wallets (Apple, Google, Samsung & Garmin) is working again.