Starling Bank experienced a minor incident on February 6, 2019 affecting Mobile Wallets, lasting 6h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Mobile Wallets
Update timeline
- identified Feb 06, 2019, 09:16 AM UTC
We're aware that a small number of customers have experienced problems making payments via Apple Pay this morning. If you're affected, please simply delete your card from Apple Pay and add it again. We apologise for the inconvenience. We're working to resolve this as soon as possible
- resolved Feb 06, 2019, 03:41 PM UTC
This incident has been resolved.