Starling Bank experienced a major incident on July 26, 2019 affecting Debit Cards, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Debit Cards
Update timeline
- investigating Jul 26, 2019, 12:29 PM UTC
We are currently experiencing intermittent issues with card and wallet transactions, which may be declined. We’re working to fix this as soon as possible. We’re sorry for any inconvenience. If you’re having issues with ATM cash withdrawals you can withdraw cash at the Post Office instead.
- resolved Jul 26, 2019, 01:03 PM UTC
A temporary issue with card and wallet transactions has been resolved.