Starling Bank experienced a notice incident on August 15, 2019 affecting Debit Cards, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Debit Cards
Update timeline
- investigating Aug 15, 2019, 07:42 AM UTC
We are experiencing some issues with card transactions which may be declined. We are looking to resolve ASAP.
- investigating Aug 15, 2019, 08:19 AM UTC
We are continuing to investigate this issue.
- monitoring Aug 15, 2019, 08:22 AM UTC
A temporary issue with card and wallet transactions has been resolved. We will continue to monitor
- resolved Aug 15, 2019, 08:37 AM UTC
A temporary issue with card and wallet transactions has been resolved.