Starling Bank experienced a minor incident on February 26, 2021, lasting 2h 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 26, 2021, 01:43 PM UTC
Some customers may currently experience delays receiving text messages. We are aware of this and our team is working to fix it. We are sorry for any inconvenience.
- monitoring Feb 26, 2021, 03:37 PM UTC
Some customers may have experienced delays receiving text messages. The service has now been restored. We are monitoring the situation closely.
- resolved Feb 26, 2021, 04:12 PM UTC
This incident is now resolved. We're sorry for any inconvenience caused.