Starling Bank experienced a minor incident on March 3, 2021 affecting Post Office Deposits/Withdrawals, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Post Office Deposits/Withdrawals
Update timeline
- investigating Mar 03, 2021, 01:04 PM UTC
We are aware that customers are unable to access services in the Post Office, including depositing or withdrawing money. Our team is working to fix this as soon as possible. We are sorry for any inconvenience.
- resolved Mar 03, 2021, 01:33 PM UTC
Following a short disruption to Post Office services earlier today, we can confirm that all services, including depositing and withdrawing money, are now operational. We are sorry for any inconvenience during the disruption.