Starling Bank experienced a minor incident on September 26, 2021 affecting Android App, lasting 2d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Android App
Update timeline
- investigating Sep 26, 2021, 03:50 PM UTC
We are receiving reports that some customers are experiencing problems with our latest Android app. We are currently investigating and apologise for any inconvenience caused.
- investigating Sep 27, 2021, 08:54 AM UTC
Some customers are experiencing problems with our latest Android app. We apologise for any inconvenience. We expect to have a fix in place soon.
- monitoring Sep 27, 2021, 08:03 PM UTC
We have identified the issue causing some customers to experience problems with our Android app. A fix has been released and we are monitoring closely.
- resolved Sep 29, 2021, 03:01 PM UTC
This incident has been resolved.