Starling Bank incident

Some Online Transactions Failing

Minor Resolved View vendor source →

Starling Bank experienced a minor incident on June 12, 2023 affecting Debit Cards, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2023, 02:14 PM UTC
Resolved
Jun 12, 2023, 04:37 PM UTC
Duration
2h 22m
Detected by Pingoru
Jun 12, 2023, 02:14 PM UTC

Affected components

Debit Cards

Update timeline

  1. investigating Jun 12, 2023, 02:14 PM UTC

    We are aware that MasterCard are experiencing an issue which means that some online card transactions are currently failing. We are aware and are working with MasterCard to resolve this. We apologise for the inconvenience caused.

  2. resolved Jun 12, 2023, 04:37 PM UTC

    This incident has been resolved.