Stark Bank had 30 outages in the last 2 years totaling 3h 16m of downtime — averaging 1.2 incidents per month.
There were 30 Stark Bank outages since May 22, 2024 totaling 3h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.
Pix transfers sent to Caixa are failing due to settlement timeout.
Caixa has returned to normal operations.
Our Boleto infrastructure provider encountered an instability, resulting in degraded performance during the period from 02:30 PM to 3:50 PM BRT. All boletos were processed normally thereafter.
An incident is preventing WhatsApp from delivering Stark Auth registration tokens. We are currently investigating the issue.
This incident has been resolved.
Some outbound Pix Reversals failed due to a system instability. A fix has already been deployed and the system is normal again.
Santander and Caixa are facing problems reading our BR Codes, probably due to the certificate cache policy.
We are monitoring.
Santander has returned to normal operations, but Caixa is still experiencing issues.
Caixa has returned to normal operations as well.