Standard Bank incident

Mobile Banking App log in issues

Critical Resolved View vendor source →

Standard Bank experienced a critical incident on April 16, 2021 affecting App Login, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2021, 09:51 AM UTC
Resolved
Apr 16, 2021, 12:03 PM UTC
Duration
2h 11m
Detected by Pingoru
Apr 16, 2021, 09:51 AM UTC

Affected components

App Login

Update timeline

  1. investigating Apr 16, 2021, 09:51 AM UTC

    You may have trouble logging into our Mobile Banking App due to a technical issue. We are working to resolve this urgently. Please use Internet Banking or Cellphone Banking in the interim. We apologise for any inconvenience caused. https://statuspage.standardbank.co.za

  2. resolved Apr 16, 2021, 12:03 PM UTC

    We are pleased to advise that our Mobile Banking services have been restored. We thank you for your patience and apologise for any inconvenience caused. https://statuspage.standardbank.co.za