Standard Bank incident

Customers may experience slow response times on the Mobile banking App

Major Resolved View vendor source →

Standard Bank experienced a major incident on August 3, 2021 affecting Account Tiles, lasting 4h 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2021, 07:36 AM UTC
Resolved
Aug 03, 2021, 12:28 PM UTC
Duration
4h 51m
Detected by Pingoru
Aug 03, 2021, 07:36 AM UTC

Affected components

Account Tiles

Update timeline

  1. identified Aug 03, 2021, 07:36 AM UTC

    You may experience slow responses on the mobile banking app. We are working on the issue and hope to have it resolved shortly.

  2. resolved Aug 03, 2021, 12:28 PM UTC

    Kindly note that this matter has now been resolved. We do apologise for any inconvenience that may have been caused.