Standard Bank incident

Routine Maintenance on Digital Platform

Major Resolved View vendor source →

Standard Bank experienced a major incident on October 26, 2021 affecting App Login and Internet Banking Login, lasting 12h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2021, 02:36 PM UTC
Resolved
Oct 27, 2021, 03:30 AM UTC
Duration
12h 54m
Detected by Pingoru
Oct 26, 2021, 02:36 PM UTC

Affected components

App LoginInternet Banking Login

Update timeline

  1. investigating Oct 26, 2021, 02:36 PM UTC

    We are doing system maintenance from 23:00 until 04:00 AM (26 to 27 October 2021). Our Digital services will not be available during these times. All other services will operate as normal (ATM, Card Swipes and Cellphone Banking) This maintenance is essential to ensure our systems experience fewer disruptions to provide you with more reliable banking services. This is our top priority. We apologise for any inconvenience caused.

  2. resolved Oct 27, 2021, 03:30 AM UTC

    This incident has been resolved.