Standard Bank incident

One Time Password Slow Response

Minor Resolved View vendor source →

Standard Bank experienced a minor incident on November 8, 2021 affecting Instant Money and Instant Money and 1 more component, lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2021, 07:36 AM UTC
Resolved
Nov 08, 2021, 11:35 AM UTC
Duration
3h 59m
Detected by Pingoru
Nov 08, 2021, 07:36 AM UTC

Affected components

Instant MoneyInstant MoneyBuy Airtime and DataBuy Airtime and DataBuy ElectricityBuy ElectricityPlay LottoPlay Lotto

Update timeline

  1. identified Nov 08, 2021, 07:36 AM UTC

    We are currently experiencing slow, or intermittent disruption to the delivery of One Time Passwords. To complete a transaction please give it a few min before attempting the transaction again. Apologies for the inconvenience.

  2. resolved Nov 08, 2021, 11:35 AM UTC

    The slow or intermittent disruption to the delivery of One Time Passwords has been resolved. We apologize for any inconvenience this may have caused you.