Standard Bank incident

Internet Banking and Mobile Banking App currently unavailable

Critical Resolved View vendor source →

Standard Bank experienced a critical incident on March 25, 2022 affecting App Login and Internet Banking Login and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2022, 05:26 AM UTC
Resolved
Mar 25, 2022, 06:45 AM UTC
Duration
1h 18m
Detected by Pingoru
Mar 25, 2022, 05:26 AM UTC

Affected components

App LoginInternet Banking LoginView BalancesView BalancesInstant MoneyInstant MoneyBuy Airtime and DataBuy Airtime and DataBuy ElectricityBuy Electricity

Update timeline

  1. investigating Mar 25, 2022, 05:26 AM UTC

    Standard Bank: We regret that you may not be able to login into Mobile Banking App and Internet Banking. We are working on resolving this urgently. Please use Cellphone Banking as an alternative by dialling *120*2345#. We apologise for the inconvenience.

  2. resolved Mar 25, 2022, 06:45 AM UTC

    This incident has been resolved.