Standard Bank incident

Ucount tile, Prepaid electricity, Manage Cards, EAP Limits, Home Services tile, Lotto and Insurance tile functions are currently none functional

Critical Resolved View vendor source →

Standard Bank experienced a critical incident on April 29, 2022 affecting Prepaid and Lotto and 1 more component, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2022, 08:05 AM UTC
Resolved
Apr 29, 2022, 11:19 AM UTC
Duration
3h 13m
Detected by Pingoru
Apr 29, 2022, 08:05 AM UTC

Affected components

PrepaidLottoBuy ElectricityBuy ElectricityPlay LottoPlay LottoAdd on Store - UCount Rewards

Update timeline

  1. investigating Apr 29, 2022, 08:05 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 29, 2022, 09:40 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 29, 2022, 09:48 AM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 29, 2022, 11:19 AM UTC

    This incident has been resolved.