Standard Bank experienced a major incident on July 29, 2022 affecting Real Time Clearance, lasting 5h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Real Time Clearance
Update timeline
- identified Jul 29, 2022, 05:41 AM UTC
Immediate payments feature to Capitec currently unavailable. We apologise for any inconvenience this may cause.
- identified Jul 29, 2022, 08:14 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 29, 2022, 08:15 AM UTC
Immediate payments feature for payments to Capitec and Nedbank currently unavailable. We apologise for any inconvenience this may cause.
- identified Jul 29, 2022, 09:14 AM UTC
Immediate payments feature for payments to Nedbank currently unavailable. We apologise for any inconvenience this may cause.
- resolved Jul 29, 2022, 11:23 AM UTC
Services restored at 13:21, Immediate Payments to Nedbank can now be performed.