Standard Bank incident

Internet Banking, Mobile Baking App, Cellphone Banking and Card problems.

Standard Bank experienced a critical incident on November 20, 2022 affecting App Login and Internet Banking Login and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started: Nov 20, 2022, 06:42 AM UTC
Resolved: Nov 20, 2022, 07:11 AM UTC
Duration: 29m
Detected by Pingoru: Nov 20, 2022, 06:42 AM UTC

Affected components

App LoginInternet Banking LoginPoint of SaleStandard Bank Card Swiping

Update timeline

identified Nov 20, 2022, 06:42 AM UTC

You will not be able to use your card for any transactions at point of sale. You may also experience intermittent issues when accessing Internet Banking, mobile banking and cellphone banking. Please use ATMs to withdraw cash as an alternative. We are working on resolving this urgently and apologise for the inconvenience.
resolved Nov 20, 2022, 07:11 AM UTC

Earlier today you may not have been able to use your card for any transactions at point of sale, intermittent issues when accessing Internet Banking, mobile banking and cellphone banking. All systems have fully recovered, we apologise for the inconvenience caused