Standard Bank incident

Unable to access Mobile banking App and Internet banking

Critical Resolved View vendor source →

Standard Bank experienced a critical incident on February 12, 2023 affecting App Login and Internet Banking Login, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2023, 11:23 AM UTC
Resolved
Feb 12, 2023, 12:54 PM UTC
Duration
1h 30m
Detected by Pingoru
Feb 12, 2023, 11:23 AM UTC

Affected components

App LoginInternet Banking Login

Update timeline

  1. investigating Feb 12, 2023, 11:23 AM UTC

    Standard Bank: You may be unable to access the Mobile Banking app, Internet Banking. Please use cellphone banking by dialling *120*2345# and ATMs as alternatives. We are working on resolving this urgently and apologise for the inconvenience.

  2. resolved Feb 12, 2023, 12:54 PM UTC

    Standard Bank: Our Mobile and Internet Banking services have been fully restored following an interruption earlier today. We apologise for the inconvenience caused.