Standard Bank incident
Unable to pay with your Debit or Cheque card
Standard Bank experienced a minor incident on April 15, 2023 affecting Point of Sale and Standard Bank Card Swiping and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Point of SaleStandard Bank Card SwipingATM Card Declining
Update timeline
- identified Apr 15, 2023, 07:46 AM UTC
Standard Bank: You may be experiencing difficulty when trying to pay with your debit or cheque cards. You can use credit card, Mobile Banking app, Internet Banking or instant money as alternatives. We are working on resolving this urgently and apologise for the inconvenience.
- resolved Apr 15, 2023, 08:24 AM UTC
Earlier today you may have experienced difficulty using your Debit or Cheque cards. All card services have been fully restored. We apologise for any inconvenience caused.