Standard Bank incident

Difficulty accessing Mobile Banking App and Internet Banking

Standard Bank experienced a minor incident on May 23, 2023 affecting App Login and Internet Banking Login, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started: May 23, 2023, 03:28 PM UTC
Resolved: May 23, 2023, 05:39 PM UTC
Duration: 2h 11m
Detected by Pingoru: May 23, 2023, 03:28 PM UTC

Affected components

App LoginInternet Banking Login

Update timeline

identified May 23, 2023, 03:28 PM UTC

You may be experiencing difficulty when trying to access our Mobile Banking App, Internet Banking. Please use cellphone banking by dialling *120*2345# or ATMs in the interim. We are working on resolving this urgently and apologise for the inconvenience.
resolved May 23, 2023, 05:39 PM UTC

Earlier today you may have experienced difficulty when trying to access our Mobile Banking App, Internet Banking and performing card transactions. All banking services are now fully operational. We apologise for the inconvenience caused.