Stamps.com incident

Issues Printing Postage

Minor Resolved View vendor source →

Stamps.com experienced a minor incident on October 4, 2024 affecting Stamps.com Online (Printing Postage Using a Web Browser) and Stamps.com Software (Printing Postage Using our Windows Application) and 1 more component, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2024, 01:22 AM UTC
Resolved
Oct 04, 2024, 04:02 AM UTC
Duration
2h 40m
Detected by Pingoru
Oct 04, 2024, 01:22 AM UTC

Affected components

Stamps.com Online (Printing Postage Using a Web Browser)Stamps.com Software (Printing Postage Using our Windows Application)Stamps.com API (SWS/Web Services)

Update timeline

  1. investigating Oct 04, 2024, 01:22 AM UTC

    Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. resolved Oct 04, 2024, 04:02 AM UTC

    Stamps.com Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.