Stamps.com incident

Unexpected Technical Problem

Minor Resolved View vendor source →

Stamps.com experienced a minor incident on October 5, 2024 affecting Stamps.com Online (Printing Postage Using a Web Browser) and Stamps.com Software (Printing Postage Using our Windows Application) and 1 more component, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2024, 11:42 PM UTC
Resolved
Oct 06, 2024, 03:16 AM UTC
Duration
3h 33m
Detected by Pingoru
Oct 05, 2024, 11:42 PM UTC

Affected components

Stamps.com Online (Printing Postage Using a Web Browser)Stamps.com Software (Printing Postage Using our Windows Application)Stamps.com API (SWS/Web Services)Stamps.com Reporting Tools (Postage History, Refunds & SCAN Forms)

Update timeline

  1. investigating Oct 05, 2024, 11:42 PM UTC

    The systems that monitor the Stamps.com service are indicating that there may be a problem that may impact some customers’ ability to use the service. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. resolved Oct 06, 2024, 03:16 AM UTC

    This incident has been resolved.