Stacksync incident

Downtime affecting several services

Major Resolved View vendor source →

Stacksync experienced a major incident on October 20, 2025 affecting Current status by service (Stacksync Syncs), lasting 13h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:11 AM UTC
Resolved
Oct 20, 2025, 08:52 PM UTC
Duration
13h 41m
Detected by Pingoru
Oct 20, 2025, 07:11 AM UTC

Affected components

Current status by service (Stacksync Syncs)

Update timeline

  1. investigating Oct 20, 2025, 07:11 AM UTC

    We are currently experiencing downtime due to outages impacting multiple critical AWS services. Our engineering team is fully engaged and working diligently to restore full functionality as quickly as possible. Please note that the web browser application and the US-NV region are temporarily unavailable, while data synchronization operations in the Belgium Stacksync region remain fully operational.

  2. resolved Oct 20, 2025, 08:52 PM UTC

    All services are now fully operational, and data backfilling is in progress to ensure complete synchronization.