Stacker Outage History

Stacker had 12 outages in the last 2 years totaling 7h 32m of downtime — averaging 0.5 incidents per month.

There were 12 Stacker outages since July 30, 2024 totaling 7h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.stacker.app

Critical July 10, 2026

Astra outage from failed deployment

Detected by Pingoru: Jul 10, 2026, 04:23 PM UTC
Resolved: Jul 10, 2026, 04:32 PM UTC
Duration: 9m

Affected: Stacker App

Timeline · 2 updates

investigating Jul 10, 2026, 04:23 PM UTC

An update made a few minutes ago has failed, causing users of Stacker Astra to see a white screen when loading the page. We are reverting the failed deployment and hope to have things working again within a few minutes.
resolved Jul 10, 2026, 04:32 PM UTC

The offending change has been rolled back and things are now working again as before. If you still see a white screen try refreshing the page. If you still see any other issues please reach out to support in the first instance. Apologies for the disruption!

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Major June 26, 2026

Unscheduled database manitenance

Detected by Pingoru: Jun 26, 2026, 02:42 PM UTC
Resolved: Jun 26, 2026, 03:16 PM UTC
Duration: 34m

Affected: Stacker DataStacker APIStacker AppAirtable Data SyncEvents Service

Timeline · 2 updates

identified Jun 26, 2026, 02:42 PM UTC

As part of a performance change we are going to be restarting the database which hosts in-app data for Stacker Astra. This will begin in the next 10 minutes and will cause up to 5 minutes of downtime for Astra apps. I apologies for the short notice of this disruption. Stacker Classic and Stacker.ai will not be affected.
resolved Jun 26, 2026, 03:16 PM UTC

This maintenance is complete. There were three short periods of outage, under 1 minute each. Thanks again for your patience. If anyone is still experiencing any problems, please reach out to support in the first instance and we'll be able to investigate.

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Critical February 20, 2026

Unable to access Stacker apps

Detected by Pingoru: Feb 20, 2026, 07:58 PM UTC
Resolved: Feb 20, 2026, 11:18 PM UTC
Duration: 3h 20m

Affected: Stacker App

Timeline · 2 updates

investigating Feb 20, 2026, 07:58 PM UTC

We are currently looking into an issue where Stacker apps are not loading and are not accessible to users.
resolved Feb 20, 2026, 11:18 PM UTC

This has now been resolved, thank you!

Read the full incident report →

Critical February 3, 2026

Stacker Access Down

Detected by Pingoru: Feb 03, 2026, 02:29 PM UTC
Resolved: Feb 03, 2026, 02:34 PM UTC
Duration: 5m

Affected: Stacker App

Timeline · 2 updates

identified Feb 03, 2026, 02:29 PM UTC

We have identified an issue preventing access to the Stacker website and Stacker workspaces via the Stacker domain. We will provide an update once a fix has been deployed. Thank you for your patience.
resolved Feb 03, 2026, 02:34 PM UTC

This incident has been resolved!

Read the full incident report →

Notice July 23, 2025

Partial Downtime During Scheduled Maintenance

Detected by Pingoru: Jul 23, 2025, 01:34 PM UTC
Resolved: Jul 23, 2025, 01:34 PM UTC
Duration: —

Timeline · 1 update

resolved Jul 23, 2025, 01:52 PM UTC

During a scheduled database upgrade, we experienced some unexpected partial downtime in Astra between 1:16 PM and 1:34 PM UTC. During this window, some data may have been slow to load or temporarily unavailable. The issue has since been resolved, and systems are operating normally. We appreciate your patience and apologize for any inconvenience caused.

Read the full incident report →

Critical June 6, 2025

Stacker Classic Down

Detected by Pingoru: Jun 06, 2025, 04:18 PM UTC
Resolved: Jun 06, 2025, 04:18 PM UTC
Duration: —

Affected: Stacker App

Timeline · 3 updates

investigating Jun 06, 2025, 04:10 PM UTC

We're investigating an issue which is affecting all customers on Stacker Classic not using custom domains.
investigating Jun 06, 2025, 04:14 PM UTC

This issue has been resolved. Thanks for your patience.
resolved Jun 06, 2025, 07:18 PM UTC

This incident has been resolved.

Read the full incident report →

Critical April 7, 2025

Stacker Classic Outage

Detected by Pingoru: Apr 07, 2025, 09:52 AM UTC
Resolved: Apr 07, 2025, 12:05 PM UTC
Duration: 2h 12m

Affected: Stacker APIStacker App

Timeline · 3 updates

investigating Apr 07, 2025, 09:52 AM UTC

We are currently urgently investigating an issue impacting Stacker Classic. This is causing Stacker apps to load slowly or to show loading spinners for long periods of time. Our engineers are engaged to resolve this issue as quickly as possible. We'll update here when we have an ETA for resolution.
monitoring Apr 07, 2025, 10:44 AM UTC

We have fixed the issue and we are investigating the underlying causes. We're monitoring the system while everything returns to normal.
resolved Apr 07, 2025, 12:05 PM UTC

This incident has now been resolved and everything is working as expected.

Read the full incident report →

Minor February 25, 2025

Stacker stuck on the loading screen

Detected by Pingoru: Feb 25, 2025, 07:03 PM UTC
Resolved: Feb 25, 2025, 07:15 PM UTC
Duration: 12m

Affected: Stacker App

Timeline · 2 updates

investigating Feb 25, 2025, 07:03 PM UTC

This is impacting only Astra users. When opening Stacker it is stuck on the loading page, we are working on finding a fix for the issue. Thank you for your patience while we work through the issue.
resolved Feb 25, 2025, 07:15 PM UTC

This has been resolved, you should now be able to access your apps. Please let us know if you have any questions or remaining issues.

Read the full incident report →

Notice November 22, 2024

Some users unable to login to Stacker (12:20UTC-13:40UTC)

Detected by Pingoru: Nov 22, 2024, 03:25 PM UTC
Resolved: Nov 22, 2024, 12:00 PM UTC
Duration: —

Timeline · 1 update

resolved Nov 22, 2024, 03:25 PM UTC

We experienced an issue that impacted some users' ability to log into Stacker between 12:20 UTC and 13:40 UTC. The issue has since been resolved. If you're still encountering any problems, please try refreshing your page. If the issue persists, feel free to reach out to us at [email protected], and we'll be happy to assist you. We apologize for any inconvenience this may have caused and are actively investigating the cause to prevent this from happening in the future. If you have any questions or concerns, please don’t hesitate to contact our support team. Thank you for your understanding.

Read the full incident report →

Notice September 12, 2024

Short unplanned outages due to database maintenance

Detected by Pingoru: Sep 12, 2024, 10:02 AM UTC
Resolved: Sep 09, 2024, 01:30 PM UTC
Duration: —

Timeline · 1 update

resolved Sep 12, 2024, 10:02 AM UTC

Stacker V5 "Astra" had three short outage periods where all requests to the service failed on Monday between 12:30 and 14:00 UTC. Each of the three outage periods lasted 1-2 minutes. This was a result of some routine database changes causing an unforseen conflict which prevented normal queries from being processed. Because it was part of changes we were making manually we were able to identify and resolve the issue almost immediately. We apologies for the disrption this would have caused to any users online at the time. We're reviewing our processes which should have protected aginst thins kind of conflict.

Read the full incident report →

Minor August 6, 2024

File uploads are not working

Detected by Pingoru: Aug 06, 2024, 01:07 PM UTC
Resolved: Aug 06, 2024, 01:47 PM UTC
Duration: 39m

Affected: Stacker App

Timeline · 3 updates

investigating Aug 06, 2024, 09:08 AM UTC

Our file upload service is not working correctly. This prevents any files being uploaded into Stacker: in attachment fields, rich text fields, app or workspace logos, and so on. We're continuing to investigate the issue. This is affecting both our Classic (V4) and Astra (V5) versions.
monitoring Aug 06, 2024, 01:07 PM UTC

The issue seems to be resolved and uploads are now working. We will continue to monitor for any further issues. If you still have issues after a page refresh please reach out to support and we'll be able to help you out.
resolved Aug 06, 2024, 01:47 PM UTC

This incident has been resolved.

Read the full incident report →

Minor July 30, 2024

Admins are unable to preview as a user

Detected by Pingoru: Jul 30, 2024, 06:30 PM UTC
Resolved: Jul 30, 2024, 06:48 PM UTC
Duration: 18m

Affected: Stacker App

Timeline · 3 updates

investigating Jul 30, 2024, 06:30 PM UTC

We are currently investigating an issue where admins are unable to preview as a user in their apps.
identified Jul 30, 2024, 06:33 PM UTC

We have identified the issue and are working on a fix.
resolved Jul 30, 2024, 06:48 PM UTC

We have released a fix for this issue! Please contact [email protected] if you have questions or continue to experience difficulties.

Read the full incident report →