Stacker incident

User lists unavailable for certain apps

Major Resolved View vendor source →

Stacker experienced a major incident on December 9, 2021 affecting Stacker API and Stacker App, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2021, 02:32 PM UTC
Resolved
Dec 09, 2021, 05:49 PM UTC
Duration
3h 17m
Detected by Pingoru
Dec 09, 2021, 02:32 PM UTC

Affected components

Stacker APIStacker App

Update timeline

  1. identified Dec 09, 2021, 02:32 PM UTC

    We have identified an issue with some changes shipped earlier today which is causing a subset of apps not to be able to access their user lists. This prevents app admins from being able to list their users, or preview, stops @mentions from working in comments, and affects permissions (but does not allow any non-permitted users to see data they shouldn't). We are working on a fix which we hope to be deployed soon.

  2. monitoring Dec 09, 2021, 05:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 09, 2021, 05:49 PM UTC

    This incident has been resolved.