Stacker incident

Workspaces not loading

Notice Resolved View vendor source →

Stacker experienced a notice incident on August 10, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2022, 03:11 PM UTC
Resolved
Aug 10, 2022, 01:30 PM UTC
Duration
Detected by Pingoru
Aug 10, 2022, 03:11 PM UTC

Update timeline

  1. resolved Aug 10, 2022, 03:11 PM UTC

    Between 15:35 and 15:41 BST we had an issue with loading your workspaces. If you tried logging in during that time, you would have seen the "No healthy upstream" error. This was a mistake on our end. It happened because our new server scheduling rules briefly excluded all workers. This meant your apps couldn't find a server to run on. Thanks for your patience while we fixed this one—we will put process changes in place to make sure this doesn’t happen again.