Stacker incident

Login not working for some users

Major Resolved View vendor source →

Stacker experienced a major incident on October 4, 2022 affecting Stacker API and Stacker App, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2022, 11:53 AM UTC
Resolved
Oct 04, 2022, 12:46 PM UTC
Duration
53m
Detected by Pingoru
Oct 04, 2022, 11:53 AM UTC

Affected components

Stacker APIStacker App

Update timeline

  1. investigating Oct 04, 2022, 11:53 AM UTC

    We're aware of an issue that is affecting some users ability to login. The team is currently investigating it.

  2. identified Oct 04, 2022, 11:55 AM UTC

    We have identified the issue and are working on a fix. We'll let you know as soon as the fix is live.

  3. monitoring Oct 04, 2022, 12:27 PM UTC

    Thanks for your patience—we've released a fix, and are now monitoring the situation.

  4. resolved Oct 04, 2022, 12:46 PM UTC

    We are in the clear—thanks for your reports and patience.