Stacker incident

Issues with loading the app

Major Resolved View vendor source →

Stacker experienced a major incident on December 14, 2022 affecting Stacker API and Stacker App, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2022, 10:23 AM UTC
Resolved
Dec 14, 2022, 11:11 AM UTC
Duration
48m
Detected by Pingoru
Dec 14, 2022, 10:23 AM UTC

Affected components

Stacker APIStacker App

Update timeline

  1. identified Dec 14, 2022, 10:23 AM UTC

    Some users might not be able to use their apps. We have identified the issue and are working on a fix. We will let you know more details as soon as we're in the clear. Thanks for your patience.

  2. monitoring Dec 14, 2022, 10:30 AM UTC

    The issue should now be fixed. We're continuing to monitor the situation until we are confident that we are in the clear.

  3. resolved Dec 14, 2022, 11:11 AM UTC

    We're in the clear. The issue was caused by a bug in today's update. The issue wasn't showing on our preview environments, which is why we haven't caught it before the update. Fortunately, the alarms from our monitoring tools rang instantly and we could fix the problem. Thanks for your understanding and patience.